Job Overview
- Position: It Support Engineer
- Hiring Firm: Hum Network Ltd
- Job Type: Private
- Job Location: Karachi
- Total Vacancies: 1
- Education: Bachelor’s Degree
- Gender Requirement: All gendersExperience for this job is not mentioned
- Last Date: 10-06-2024
Job Summary
It Support Engineer is required at Hum Network Ltd. Experience for this job is not mentioned. Required qualification for this role is Bachelor’s Degree. This job posting is based in Karachi. General job responsibilies for this category typically are to provide technical support and solutions to address hardware, software, and network issues, ensuring the reliability, security, and performance of it systems. this includes troubleshooting user problems, configuring and installing software and hardware, and conducting system upgrades and maintenance tasks. collaborate with stakeholders to understand business requirements and implement it solutions that align with organizational goals and industry best practices. stay updated on emerging technologies and trends to drive innovation and enhance it capabilities.
Job Description
Organization: HUM Network Limited
Department: Information Technology
Position: IT Support Engineer
Location: Karachi
Job Summary:
IT Support Engineer plays a crucial role in maintaining the technological infrastructure of the organization by providing technical assistance, troubleshooting, and support to end-users, ensuring the efficient operation of computer systems, software, networks, biometric attendance devices & CCTV operations.
Key Responsibilities:
1. End-User Support: Respond to and resolve technical issues for users through various channels.
2. Hardware and Software Maintenance: Install, upgrade, and maintain computer hardware, software, and operating systems.
3. Network Support: Assist with network setup, maintenance, and troubleshooting.
4. Documentation: Maintain records and create user guides and IT documentation.
5. Remote Support: Provide technical assistance to remote employees.
6. Security and Compliance: Assist in enforcing security measures and compliance standards.
Qualifications and Skills:
• Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
• Strong technical knowledge of hardware, software, networking, and operating systems.
• Excellent problem-solving and communication skills.
• Customer-focused approach with a strong commitment to delivering high-quality support.
• Ability to work independently and in a team environment.
• Experience with remote support tools and techniques.
• Industry certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Mac Technician) are advantageous.
• Adaptability to rapidly changing technology environments.
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